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SMC bootloader flash fails

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We have an Intel Xeon Phi 3120A for which we can't update the SMC Flash and SMC Bootloader flash. Any suggestions are greatly appreciated !

First of all I'd like to mention that the blue LED is not blinking at any time during the procedures described below. It is always solid blue. Not sure if it's supposed to be like that.

When we first installed the board in the computer it had flash version 3.72 so we ran a flash update on it to bring it up to the current version (3.90).

We ran:

micflash -update -v -device all -log micflash.log

and the log file shows the following:

Fri Oct 24 16:48:27 2014: micflash: Tool version: 3.4-1
Fri Oct 24 16:48:27 2014: mic0: Flash image: /usr/share/mpss/flash/EXT_HP2_B1_0390-02.rom.smc
Fri Oct 24 16:48:27 2014: mic0: Flash update started...
Fri Oct 24 16:48:29 2014: mic0: Flash update done
Fri Oct 24 16:48:29 2014: mic0: SMC update started...
Fri Oct 24 16:48:29 2014: micflash: mic0: SMC update failed: SMC buffer size exceeded (0x1)

Fri Oct 24 16:48:29 2014: mic0: SMC update: 0% was completed
Fri Oct 24 16:48:30 2014: mic0: Transitioning to ready state...
Fri Oct 24 16:48:39 2014: mic0: Exit status: 10

Then, we followed instructions provided in other posts and we power cycled the computer and then, immediately after reboot, without starting the mpss service, we ran the following command:

micflash -update -v -smcbootloader -device all

but unfortunately we get the same message:

Fri Oct 24 16:53:55 2014: micflash: Tool version: 3.4-1
Fri Oct 24 16:53:55 2014: mic0: Flash image: /usr/share/mpss/flash/EXT_HP2_B1_0390-02.rom.smc
Fri Oct 24 16:53:55 2014: mic0: SMC boot-loader image: /usr/share/mpss/flash/EXT_HP2_SMC_Bootloader_1_8_4326.css_ab
Fri Oct 24 16:53:55 2014: mic0: SMC boot-loader update started...
Fri Oct 24 16:53:55 2014: micflash: mic0: SMC update failed: SMC buffer size exceeded (0x1)

Fri Oct 24 16:53:55 2014: mic0: SMC boot-loader update: 0% was completed
Fri Oct 24 16:53:56 2014: mic0: Transitioning to ready state...
Fri Oct 24 16:54:05 2014: mic0: Exit status: 8

The result of micinfo is this:

    System Info
        HOST OS            : Linux
        OS Version        : 3.10.0-123.el7.x86_64
        Driver Version        : 3.4-1
        MPSS Version        : 3.4

        Host Physical Memory    : 32682 MB

Device No: 0, Device Name: mic0

    Version
        Flash Version          : NotAvailable
        SMC Firmware Version     : NotAvailable
        SMC Boot Loader Version     : NotAvailable
        uOS Version          : NotAvailable
        Device Serial Number      : NotAvailable

    Board
        Vendor ID          : 0x8086
        Device ID          : 0x225d
        Subsystem ID          : 0x2500
        Coprocessor Stepping ID     : 3
        PCIe Width          : x16
        PCIe Speed          : 5 GT/s
        PCIe Max payload size     : 128 bytes
        PCIe Max read req size     : 512 bytes
        Coprocessor Model     : 0x01
        Coprocessor Model Ext     : 0x00
        Coprocessor Type     : 0x00
        Coprocessor Family     : 0x0b
        Coprocessor Family Ext     : 0x00
        Coprocessor Stepping      : B1
        Board SKU          : B1QS-3115A
        ECC Mode          : NotAvailable
        SMC HW Revision      : NotAvailable

    Cores
        Total No of Active Cores : NotAvailable
        Voltage          : NotAvailable
        Frequency          : NotAvailable

    Thermal
        Fan Speed Control      : NotAvailable
        Fan RPM          : NotAvailable
        Fan PWM          : NotAvailable
        Die Temp         : NotAvailable

    GDDR
        GDDR Vendor         : NotAvailable
        GDDR Version         : NotAvailable
        GDDR Density         : NotAvailable
        GDDR Size         : NotAvailable
        GDDR Technology         : NotAvailable
        GDDR Speed         : NotAvailable
        GDDR Frequency         : NotAvailable
        GDDR Voltage         : NotAvailable

Thank you !


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